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    Contacts

Olympic Palace Hotel

Telephone: +420 357 073 700
Mobile: +420 778 722 270
Fax: +420 357 073 705
Email: reception@olympic-palace.cz
Address: Hotel Olympic Palace, Zámecký vrch 41, 360 01 Karlovy Vary, Czech Republic
GPS: 50°13’29.203″N 12°52’50.168″E
Open: nonstop

Reservations Department

Telephone: +420 357 073 777
Fax: +420 357 073 705
Email: reservations@olympic-palace.cz
Office open: Mo-Fri 8:00 – 18:00

Contact form

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Newsletter

Operator:
Business firm: Olympic Palace s.r.o.
Seat: Karlovy Vary, Zámecký vrch 618/41, Post Code 36001
Legal form: limited liability company
File ID: A copy of an entry in the Commercial Register, kept with the Regional Court in Plzeň, file C, entry 30934
Company Registration. No: 03893189, Tax Registration No: CZ03893189
Bank connection for CZK: 2111531356/2700 UniCredit Bank Czech Republic and Slovakia, a.s.
EUR: 2111531364/2700 UniCredit Bank Czech Republic and Slovakia, a.s., CZ3427000000002111531364, BACXCZPPXXX
USD: 2111531372/2700 UniCredit Bank Czech Republic and Slovakia, a.s., CZ1227000000002111531372, BACXCZPPXXX
Contact telephone: +420 357 073 700, contact e-mail address: recepce@olympic-palace.cz

Obligation of information

If there is a consumer dispute between us and a consumer that has arisen from a sales contract or a contract to provide services, and it is not possible to settle it by a mutual agreement, the consumer can submit a motion of an out-of-court settlement of the dispute to the designated person of out-of-court settlements of consumer disputes, which is: Czech Commerce Inspection, Central Inspectorate-Department of ADR, Štěpánská 15, 120 00 Praha 2, email: adr@coi.cz, web: adr.coi.cz.

Information on EET

Under the Act of Electronic Records of Sales the seller is obliged to give the buyer a receipt of payment. At the same time he is obliged to record the accepted takings with the tax administrator online; in case of technical failure within 48 hours at the latest.

Obligatory information

Operator

Business firm: Olympic Palace s.r.o.
Seat: Karlovy Vary, Zámecký vrch 618/41, Post Code 36001
Legal form: limited liability company
File ID: A copy of an entry in the Commercial Register, kept with the Regional Court in Plzeň, file C, entry 30934
Company Registration. No: 03893189, Tax Registration No: CZ03893189
Bank connection for CZK: 2111531356/2700 UniCredit Bank Czech Republic and Slovakia, a.s.
EUR: 2111531364/2700 UniCredit Bank Czech Republic and Slovakia, a.s., CZ3427000000002111531364, BACXCZPPXXX
USD: 2111531372/2700 UniCredit Bank Czech Republic and Slovakia, a.s., CZ1227000000002111531372, BACXCZPPXXX
Contact telephone: +420 357 073 700, contact e-mail address: recepce@olympic-palace.cz

Obligatory information

If there is a consumer dispute between us and a consumer that has arisen from a sales contract or a contract to provide services, and it is not possible to settle it by a mutual agreement, the consumer can submit a motion of an out-of-court settlement of the dispute to the designated person of out-of-court settlements of consumer disputes, which is: Czech Commerce Inspection, Central Inspectorate-Department of ADR, Štěpánská 15, 120 00 Praha 2, email: adr@coi.cz, web: adr.coi.cz.

Information on EET

Under the Act of Electronic Records of Sales the seller is obliged to give the buyer a receipt of payment. At the same time he is obliged to record the accepted takings with the tax administrator online; in case of technical failure within 48 hours at the latest.

Our partners

Olympic Palace Hotel

Get to know all about your stay

  • Amadeus RestaurantAmadeus Restaurant
  • Hera Spa CenterHera Spa Center
  • Sebastian Lobby BarSebastian Lobby Bar
  • Apollo WellnessApollo Wellness
  • Kids ClubKids Club
  • Karlovy VaryKarlovy Vary
  • Aphrodite BeautyAphrodite Beauty

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Use promocode WELCOME to get a discount

Dear guests,

Thanks to you, we have been able to offer our services for the last 5 years and look after hundreds of guests on their vacations.

Due to the pandemic COVID-19, the state of emergency declared by the Government of the Czech Republic and the security measures adopted, we had to proceed to a operational closure from 22nd March 2020.

We did everything necessary to guarantee the safety of our guests and our staff, thanks to which we were able to provide comfort and services for all guests until their safe departure.

However, we firmly believe that we will welcome you soon again. In order to gain your trust, we have made our booking policy as flexible as possible and at the same time we have prepared special benefits for your upcoming reservations. Our booking department is fully at your disposal by email: reservations@olympic-palace.cz.

We wish all of you strong health and positive energy to overcome this difficult situation.

Luxury Spa Hotel OLYMPIC PALACE management