Five star hotel in the heart of Karlovy Vary

Wonderful stay as a treat for my family of 6. Everything from the welcoming check in to ordering transfers, booking treatments and the room quality was excellent. The staff are so friendly and helpful too. The location is ideal too, just a short walk to the springs and so very peaceful.

We have been to the hotel twice this year (January, July), and that says it all. Maximum satisfaction. Services, accommodation, restaurant, wellness - all excellent. The only possible downside is that one has to trudge uphill from the colonnade to the hotel, but that's our laziness, so for those who enjoy comfort and luxury, this is the place to be...

Beautiful, stylish interiors with attention to every detail, cleanliness, coziness, helpful and friendly staff, excellent cuisine, a wide range of services provided... There really is nothing to criticize. Thank you for a wonderful rest, we wish you much success and satisfied guests.

Clean, cosy, polite and helpful stuff - we really enjoyed.

We were at the hotel on the weekend and we really enjoyed it, thehotel is very clean, thelevel of service is among the highest I've experienced, the hotel is beautiful, thebreakfast was excellent and varied,all the staff are kind, they help with a smile, we hadmassages, and it was great, thehotel is located close to everything,large clean and beautiful rooms . 5 star high class hotel. There is no doubt that we will return to him again.

The hotel is more than wonderful. The staff are very friendly and helpful. The services are excellent. Its location is very quiet and safe.